Effective Date: 10-August-2024

1. Introduction
   Coastal Motor Advisory (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us when you use our website, engage with our services, or interact with us in any other way.

   
   By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect
   We may collect and process the following types of personal information:

   • Personal Identification Information: Name, email address, phone number, billing address, and other contact details.

   • Financial Information: Payment details, including credit/debit card information, for processing payments.

   • Vehicle Information: Details about the vehicles you own, wish to purchase, or are selling, including make, model, year, and registration information.

   • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on our site.

   • Cookies: Data collected via cookies to enhance your user experience. For more information, see our Cookie Policy.

3. How We Use Your Information
   We use the information we collect for various purposes, including:

   • Service Delivery: To provide, manage, and improve our car buying and selling services.

   • Payment Processing: To process payments for consultation fees and other services.

   • Communication: To contact you with service-related updates, promotional offers, and other relevant information.

   • Personalization: To tailor our services and recommendations to better meet your needs.

   • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information
   We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners and service providers to:

   1. Facilitate Transactions: Share information with dealers, lenders, or other partners necessary to complete your car buying or selling process.

   2. Provide Services: Share information with service providers who assist us in delivering our services, such as payment processors, IT service providers, and customer support.

   3. Legal Requirements: Disclose information to comply with legal obligations, protect our rights, or respond to lawful requests.

   4.  

5. Data Security
   We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

   • Encryption: We use secure encryption protocols to protect sensitive information during transmission.

   • Access Controls: Access to personal information is restricted to authorized personnel only.

   • Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights
   You have the following rights regarding your personal information:

   • Access: You may request access to the personal information we hold about you.

   • Correction: You may request that we correct any inaccuracies in your personal information.

   • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

   • Opt-Out: You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails.

7. Cookies
   Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to track usage and store preferences. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

8. Third-Party Links
   Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly.

10. Contact Us
    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@coastalmotoradvisory.com.au